Master Services Agreement Salesforce

5.1 Acquisition of non-financial products and services. We or third parties may provide third-party products or services, including z.B non-financial applications and implementation and other consulting services. Unless there is a specific provision for the Salesforce platform, any acquisition of these products or services by you-non-FinancialForce and the exchange of data between you and a non-financial provider will be made exclusively between you and the non-financial provider. We do not guarantee or support non-financial applications or other non-financial products or services, whether recommended by us or that we call them favorites, certified or otherwise, unless indicated in an order form. You cannot access our products or services if you are our direct competitor, except with our prior written consent. In addition, you cannot access our products or services to monitor their availability, performance or functionality, or for other calibration or competition purposes. 14.6 No agency. To avoid any doubt, we enter into this agreement as a senior agent and not as an agent for other salesforce.com company. Subject to an authorized assignment under Section 15.9 (Cession), our obligations under this Agreement are due to us and the obligations you owe under this Agreement are exclusively ours. “Beta Services” refers to our services that are not generally available to customers. 7.4 Final-use provisions of the U.S. federal government.

We provide services, including software and associated technology, for the ultimate end-of-the-day use of the U.S. federal government only in accordance with the following: The government`s technical data and software rights in relation to the services only include the rights usually made available to the public within the meaning of this Agreement. This standard commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Ministry of Defence transactions, DFAR 252.227-7015 (Technical Data – Commercial Objects) and DFAR 227.7202-3 (rights to commercial computer software or computer software). If a government authority needs rights that are not granted under these conditions, it must negotiate with us to determine whether there are acceptable conditions for granting those rights and a written endorsement acceptable to both parties, which explicitly grants those rights, must be included in any applicable agreement. 6.4 Suspension of services. If a fee you owe has been outstanding for 30 days or more, we may, without restricting our other rights and remedies, suspend services and support until these amounts are fully paid, provided we have informed you at least 10 days in advance that your account is late in accordance with Section 14.2 (Manner of Giving Notice) below. If you have an agreement directly with Salesforce and Salesforce suspends services for you because of your violation of this Agreement, all services installed in the same Salesforce instance are also not accessible and are not considered a violation of this Agreement. This agreement governs your purchase and use of our products and services. In other words, if you get stuck in a deal and you find out you need fewer features or users than you were originally sold, you`ll still pay for it.